How to dispute a charge at Wells Fargo

Wells Fargo gives cardholders 60 days from the statement date to file a dispute. Wells Fargo typically resolves disputes within 14 business days of filing. A complete, well-documented letter gives the investigator everything they need to decide quickly.

Dispute windows

Dispute window60 days from statement date

Chargeback window120 days from transaction date

Typical resolution14 business days

Debit card vs credit card protections

Debit card (Reg E)

Debit: 60 days from statement

Credit card (Reg Z)

Credit: 60 days from statement

How to file at Wells Fargo

01Online: wellsfargo.com/help/claim-center
02Phone: 1-800-390-0533
03In-branch disputes supported

CFPB complaint data

The CFPB received 21,827 complaints about Wells Fargo in the past 12 months. 22% were closed with monetary or non-monetary relief. The most common issues:

Managing an account5,290
Incorrect information on your report2,152
Problem with a lender or other company charging your account1,429

Data from the Consumer Financial Protection Bureau complaint database. Updated daily.

Generate your Wells Fargo dispute letter

Select your dispute type and we'll generate a personalized letter, pre-filled with Wells Fargo-specific submission instructions and your deadline.

Select your dispute type:

Unauthorized charge Duplicate charge Didn't receive goods or service Not as described / defective Free trial I didn't authorize Recurring charge after cancellation

Write my Wells Fargo dispute letter →

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