How to dispute a charge at Discover
Discover gives cardholders 60 days from the statement date to file a dispute. Discover typically resolves disputes within 7 business days of filing. A complete, well-documented letter gives the investigator everything they need to decide quickly.
Dispute windows
Debit card vs credit card protections
Debit card (Reg E)
Debit: limited — Discover is primarily a credit card issuer
Credit card (Reg Z)
Credit: 60 days from statement
How to file at Discover
- 01Online: discover.com/dispute-center
- 02Phone: 1-800-347-2683
CFPB complaint data
The CFPB received 6,596 complaints about Discover in the past 12 months. 23% were closed with monetary or non-monetary relief. The most common issues:
- Incorrect information on your report1,833
- Problem with a purchase shown on your statement1,076
- Problem with a company's investigation into an existing problem639
Data from the Consumer Financial Protection Bureau complaint database. Updated daily.
Generate your Discover dispute letter
Select your dispute type and we'll generate a personalized letter, pre-filled with Discover-specific submission instructions and your deadline.
Select your dispute type: