Cancel a subscription
How to cancel Nintendo eShop
Direct links, phone numbers, and the dispute path if they refuse to cancel.
Cancel online
Use the merchant's official cancellation page. This is the fastest path and creates a record.
Nintendo eShop cancellation page →Call to cancel
If you can't cancel online, call. Get a cancellation confirmation number before you hang up.
1-800-255-3700Tap to call
Already charged after canceling?
If they billed you after you canceled, dispute the charge with your bank. We'll generate the letter.
Generate a dispute letter →Common Nintendo eShop billing issues
- Kids accidental purchases. Children making in-app purchases without parental awareness is the most common complaint. Enable purchase approval in your device settings.
- Switch Online auto-renew. Nintendo Switch Online renews monthly or annually. Cancel from the Nintendo eShop account settings.
Not sure if a charge is actually from Nintendo eShop? Identify the charge on MysteryCharges →
DisputeTheCharge is not affiliated with Nintendo eShop. We provide consumer protection tools and general information, not legal advice.