Cancel a subscription
How to cancel Amazon Prime
Direct links, phone numbers, and the dispute path if they refuse to cancel.
Cancel online
Use the merchant's official cancellation page. This is the fastest path and creates a record.
Amazon Prime cancellation page →Call to cancel
If you can't cancel online, call. Get a cancellation confirmation number before you hang up.
1-888-280-4331Tap to call
Already charged after canceling?
If they billed you after you canceled, dispute the charge with your bank. We'll generate the letter.
Generate a dispute letter →Common Amazon Prime billing issues
- Annual vs monthly confusion. Switching between annual and monthly billing can cause prorated charges. Check your billing cycle before switching.
- Shared household billing. Family or household plans may charge the account owner even when usage is by another family member.
- Auto-renew after trial. Trial periods end and convert to paid subscriptions automatically. Set a calendar reminder to cancel before the trial ends.
Not sure if a charge is actually from Amazon Prime? Identify the charge on MysteryCharges →
DisputeTheCharge is not affiliated with Amazon Prime. We provide consumer protection tools and general information, not legal advice.